Multi-Channel Ticket Unifier & AI Broker
Unify customer support tickets across Zendesk, email, and live chat into a single AI-driven triage and escalation pipeline.
Live Unified Tickets
#TK-9081: Billing Invoice Delay
Channel: Zendesk API | Priority: High
#TK-9082: API Token Expiry Query
Channel: Webhook | Priority: Normal
Channel Connectors
Zendesk REST API
Status: Connected | Rate limit: 400 req/min
Pixel Office Webhook Bridge
Status: Active | Auto-triage delay: < 50ms
A2A Escalation Protocol
Status: Enabled | Automatic escalation to tier-2 agents